1. Overview & Data Controller
Welcome to Trevionhost. This privacy policy explains how we process your personal data when you use our website and hosting services. We are committed to protecting your privacy in accordance with the GDPR (DSGVO) and US laws including CCPA.
Responsible Party (Data Controller):
Trevionhost.com
[Insert Your Street Address Here]
[Insert Zip Code & City], Germany
Email: lh110323@gmail.com
(For German users: Please see our Impressum for full legal details).
2. Data Collection & Logging
We collect minimal data necessary to operate our infrastructure securely.
A. Server Logs (Technical Necessity)
When you visit our website or use our panel, our servers automatically log:
- IP address (anonymized after 7 days)
- Browser type and version
- Operating system
- Referrer URL
- Timestamp of access
Legal Basis (GDPR Art. 6.1.f): Legitimate interest in maintaining server security and DDoS protection.
B. Account Data
To provide hosting services, we collect:
- Email address (for login and billing)
- Username
- Payment transaction IDs (we do NOT store credit card details directly; strictly handled by Stripe/PayPal).
3. Your Rights (GDPR / Germany)
Under the General Data Protection Regulation (DSGVO), you have the right to:
- Access: Request a copy of all data we hold about you.
- Rectification: Correct inaccurate data.
- Deletion ("Right to be Forgotten"): Request full account deletion (unless tax laws require retention).
- Portability: Receive your data in a structured, machine-readable format.
To exercise these rights, please submit a ticket via the Panel or email us.
4. US Residents (CCPA/California)
For users located in the United States, specifically California:
No Sale of Personal Data
Trevionhost does not sell your personal information to third parties. We do not operate data marketplaces.
Do Not Track (DNT)
We respect "Do Not Track" headers sent by your browser. We do not track your browsing history across third-party websites.
5. Third-Party Processors
We use the following external services to maintain our platform:
- Stripe / PayPal: Payment processing.
- Cloudflare: CDN, DDoS protection, and DNS management. (Data may be routed through global nodes for performance).
- Pterodactyl / Jexactyl: Our control panel software (Self-hosted on our hardware).
6. Cookies & Local Storage
We use "Session Cookies" to keep you logged into the Panel. These are strictly necessary for the website to function.
We do not use tracking pixels or advertising cookies without your explicit consent.